Appointment Scheduler
How much revenue are you missing from poor appointment management? Auto repair shops lose sales due to scheduling inefficiencies, poor vehicle/job mix, missed appointments, and underutilized service bays. When customers can’t easily book appointments, they often take their business elsewhere, costing you both immediate revenue and long-term customer relationships. Our automated booking tool eliminates these costly gaps by optimizing your schedule for the way you do business.
✔ 24/7 online appointment booking
✔ Real-time bay and technician availability integrated into your POS
✔ Upsell declined work and maintenance services
✔ Multi-location support
✔ Customizable to how your shop operates
Maximize Your Schedule and Increase Sales
Our automated scheduling tool transforms your appointment management from a daily headache into a revenue generating advantage. By eliminating scheduling conflicts, reducing no-shows, and filling every available service bay, you’ll increase your daily capacity without adding overhead costs. Your customers enjoy the convenience of 24/7 online booking and instant confirmations, while your staff focuses on what they do best – quality automotive repairs that keep customers coming back.
Automate Scheduling
✔ 24/7 Scheduling
Accept appointments with immediate confirmations any time, any place. It shouldn’t matter if your customer chooses to schedule from Google, your website, or a marketing email at 2 AM.
✔ Upsell declines and maintenance work
Automatically suggest prior declined work or suggested maintenance work at the time of booking to increase sales. Set timing parameters to make certain you are not recommending work suggested 5 years ago that is still in your database.
✔ Automate reminders and calendar
Automatically setup reminders to ensure scheduled customers show up. Appointment confirmations added to customers’ calendars and reduce no-shows.
✔ Gather critical customer information
Gather critical customer information including vehicle and contact information, reason for visit and images/videos to ensure you are armed with as much information as possible when your customer shows up for their appointment.
Manage Appointments & Leads
✔ Integrated into your shop management system
Appointments integrated into your shop management system and customer records. Have all the information for your customer and their appointment at your fingertips.
✔ Abandoned appointment tracking
Manage customers that abandon scheduling through your lead dashboard for your advisors to follow up
✔ Exit form and lead capture
If a customer leaves the scheduler before completing their appointment an exit form is available save the appointment and capture potential customer information
✔ Robust reporting
Reporting designed to provide insights into your business to make informed decisions on customer scheduling.
Customize for Your Shop
✔ Control what cars you see
Control what brands you work on and what years. Schedule what you work on, and control the volume to ensure you have the right technician for the job.
✔ Customize the type of work
Stop overscheduling diagnostic testing, your alignment bay or oil changes. Match the type of work to your shops capacity and technician availability.
✔ Control the number of waiters, tows and loaner cars.
Don’t get surprised with too many people waiting in your lobby or requests for loaner cars. You control the flow of work into your shop to get work completed most efficiently
✔ Customer complaints and reason for service
Create services and custom questions on reason for visit to ensure you capture the customer’s reason for scheduling.
Frequently Asked Questions
Choose monthly or save some money and sign up annually. Pick what is best for you.
You will have a dedicated customer success person, or you can always contact our general support desk. We are here to make you successful.
Visit our pricing page here. We have a plan to meet the demands of your shop.
Absolutely! We have extensive experience marketing for auto repair shops. You can learn more here.