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Keep Your Customers Coming Back

Marketing Tools

Are you struggling to retain customers and build long-term customer relationships?  Most independent shops only see their customers when something breaks. Without consistent communication, even your best customers can drift away to competitors who send timely reminders, seasonal promotions, or helpful maintenance tips. Our automated marketing tools solve this by sending personalized service reminders, targeted promotions, and helpful car care tips that keep your shop front-and-center in customers’ minds.

 

✔ One-time and continuous email and text campaigns

✔ Customer segmentation and audience filtering

✔ Multi-step campaigns

✔ Detailed performance tracking

✔ Robust campaign builder and off-the-shelf templates

Get More Customers, Keep Them Longer, and Grow Your Revenue

Stop losing customers to poor follow-up and disorganized processes.  Target your marketing efforts to the right customer, at the right time for the right service.

Build Your Audience

Segment your audience
Focus campaigns to precisely target ready customers with demographic-based messaging that drives cars to your shop

Audience editor
Create custom saved audiences and use them across different campaigns. Import lists outside of your database and market to new customers

One-time and continuous campaigns
Create slow day blasts, seasonal promotions, maintenance reminders and more to keep your bays full

Craft Your Message

Custom or proven templates
Use proven campaign templates or build your own with our advanced campaign editor

Multi-step campaigns
Create multi-step campaigns and lead your customer through their marketing journey to return back to your shop

Initiate campaigns at the right time
Trigger campaigns by visit frequency, services due or declined, specified time or mileage intervals, and more

Measure Your Results

Detailed performance analytics
Measure the sales and gross profit of each campaign and analyze the true value that your campaigns are bringing to your shop

Delivery and conversion reporting
View delivery, open, and conversion rates to assess if your messages are being seen and driving desired customer actions

Find Out How HiBeam CRM Can Help Your Auto Repair Shop

Book a 30-minute demo where we’ll learn more about your business and show you how we can help you save time, increase revenue, and create memorable customer experiences

Frequently Asked Questions

Are there contracts?

Choose monthly or save some money and sign up annually. Pick what is best for you.

What happens if I need help?

You will have a dedicated customer success person or you can always contact our general support desk. We are here to make you successful.

How much does it cost?

Visit our pricing page here. We have a plan to meet the demands of your shop.

Can you help me with my marketing?

Absolutely! We have extensive experience marketing for auto repair shops. You can learn more here.