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Transform Scattered Messages into Seamless Customer Service

Communication Hub

Are you losing customers because messages are falling through the cracks?  Unite texts, emails, and social media direct messages in one powerful dashboard to ensure no customer communication ever goes unnoticed again.  Turn every customer interaction into a seamless experience that builds trust and drives repeat business.  Stop letting communication chaos cost you sales or lead to bad reviews and start converting more customers into happy, life-long customers.

✔ Never miss another customer message again

✔ Delegate messages to ensure consistent customer interactions

✔ Avoid multiple screens and logins

✔ Retain conversation history in customer record

 

Zero Missed Opportunities and Maximum Customer Satisfaction

By streamlining all communications into one efficient system, you’ll convert more inquiries into appointments, retain customers longer, and build the kind of service reputation that keeps your bays full and your business profitable.

Unify Your Inbox

Centralized communication management
Seamless conversation continuity across channels
✔ Never miss a text, email or social DM

 

Delegate Messages

Improve efficiency and workflow management
Strengthen customer relationships
Improve customer response times
Scale customer service to meet demand

View Conversation History

Maintain customer service continuity
Improve problem diagnosis and resolution
Enhanced training and quality control

Find Out How HiBeam CRM Can Help Your Auto Repair Shop

Book a 30-minute demo where we’ll learn more about your business and show you how we can help you save time, increase revenue, and create memorable customer experiences

Frequently Asked Questions

Are there contracts?

Choose monthly or save some money and sign up annually. Pick what is best for you.

What happens if I need help?

You will have a dedicated customer success person, or you can always contact our general support desk. We are here to make you successful.

How much does it cost?

Visit our pricing page here. We have a plan to meet the demands of your shop.

Can you help me with my marketing?

Absolutely! We have extensive experience marketing for auto repair shops. You can learn more here.